Facilitated by the Department of Administration’s (Admin) Division of Enterprise Applications (DEA), the SCEIS Super User Group wasre-established in April 2025 to bring together agency experts across functionalareas to collaborate, share knowledge and strengthen the statewide SCEIS usercommunity.
Participation in the SCEIS User Group is encouraged and open to all SCEIS users. To begin receiving SCEIS User Group communications, send an email request to service.management@sceis.sc.gov.
The Super User Group serves several key purposes:
Super users participate in both full-group and sub-groupactivities:
- Full Super User Group Meetings – Held approximately 3–4 times per year, focusing on system-wide updates, process discussions and shared learning.
- Sub-User Group Meetings – Two meetings per sub-user group held twice a year, focusing on specific areas such as Budget, Finance, Human Resources and Procurement.
- Agency Support Role – Members serve as agency’s primary point of contact for ticket submissions, enhancement requests and SCEIS-related support inquiries.
- Train-the-Trainer and Change Support – Support education, training and change initiatives within a user's agency.
- Testing and Feedback – Participate in User Acceptance Testing (UAT) and provide feedback on system enhancements and process improvements.
Participation in the SCEIS Super User Group also providestangible benefits to you and your agency as participants as well as to DEA. Itis our vision that by meeting with a regular cadence that this will become agroup dedicated to optimizing the understanding, productive use and advancementof the SCEIS system and to ensure that members maximize both the value gainedfrom and the efficient use of all SCEIS components.
| Participant Benefits | DEA Benefits |
- Stay informed on current DEA projects and initiatives.
- Collaborate with other Super Users to troubleshoot issues and develop solutions.
- Act as a bridge between end users and DEA staff to improve communication and efficiency.
- Identify opportunities for process improvement within your organization.
- Represent your agency’s needs and feedback to system administrators.
- Develop leadership skills by mentoring end users and supporting change initiatives.
- Gain early access to system updates and participate in UAT.
- Promote consistency, accuracy and efficiency in system usage statewide.
| - Super Users act as the first line of support, resolving routine questions and reducing ticket volume.
- Early identification of system pain points through regular feedback.
- Faster issue resolution through pre-escalation diagnosis by Super Users.
- Enhanced change management through agency-level communication and training.
- Improved system adoption and efficiency through peer-led engagement.
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2026 Super User Group Meeting Calendar
| Full Super User | Thursday, Feb. 26 9 a.m.-noon | Virtual |
| Inventory Sub-User Group
Budget Sub-User Group | Thursday, March 12 9-11 a.m.
Tuesday, March 24 9 a.m.-noon | Virtual
In-person |
| HR/Payroll Sub-User Group | Thursday, April 2 9 a.m.-noon | In-person |
| Finance Sub-User Group | Tuesday, April 21 9 a.m.-noon | In-person |
| Procurement Sub-User Group | Tuesday, April 28 9 a.m.-noon | In-person |
| Full Super User | Thursday, May 14 9 a.m.-noon | In-person |
| Full Super User | Thursday, Sept. 3 9 a.m.-noon | Virtual |
| Finance Sub-User Group | Wednesday, Oct. 7 9 a.m.-noon | Virtual |
| Procurement Sub-User Group | Wednesday, Oct. 21 9 a.m.-noon | Virtual |
| Budget Sub-User Group | Tuesday, Nov. 3 9 a.m.-noon | In-person |
| HR/Payroll Sub-User Group | Friday, Nov. 13 9 a.m.-noon | Virtual |
| Full Super User | Thursday, Dec. 3 9 a.m.-noon | In-person |